2025 · Product and clinical design
Project CHAT
WhatsApp AI triage MVP with a clinician dashboard.
RED/AMBER/GREEN
Triage states
Channel
Conversational
Latency
Node.jsWhatsApp Business APISupabaseState machine
A Node.js state machine derived from telepharmacy protocols runs a structured triage conversation over WhatsApp, resolving each session to a RED, AMBER or GREEN disposition.
A clinician dashboard reads from Supabase so escalations surface to a human immediately. The triage palette used across this site is the same palette used in that product.